help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Will not sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-22-2018 15:05

‎05-22-2018 15:05

My charge hr will not sync. It has been 3 days now. It keeps telling to hit cancel the first time then restart bluetooth after that.  I have tried this many times but it still isnt working.  I have turned the device off and on still doesnt work...  any ideas?   

Best Answer
0 Votes
4 REPLIES 4

‎05-23-2018 12:14

‎05-23-2018 12:14

I have the exact same problem and have done all the trouble shooting  

So frustrating 

Best Answer
0 Votes

‎05-24-2018 18:08

In response to Rose32

‎05-24-2018 18:08

I know its very irritating!   It actually worked for me today after i restarted my phone but that doesnt work often.


Sent from my Samsung Galaxy smartphone.
Best Answer
0 Votes

‎05-24-2018 18:22

In response to LilManda

‎05-24-2018 18:22

Tried that multiple times.

Seems no one wants to help from Fitbit
Best Answer
0 Votes

‎05-24-2018 18:40

In response to Rose32

‎05-24-2018 18:40

Thats ridiculous!  We have the fitbit and the app so they work together... pretty pointless to have one that doesn't work with the app!!! 


Sent from my Samsung Galaxy smartphone.
Best Answer