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Withings scale data no longer syncing

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‎08-22-2020 14:15

‎08-22-2020 14:15

Hi, the data from my Withings scale is no longer appearing on my Android app. The accounts are still linked, and the data is still appearing on my Healthmate app which is linked to the scales. My partner is having the same problem. The last entry that synced was on Thursday (20/08). Does anyone know what's going on?

 

Adam. 

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24 REPLIES 24

‎10-30-2020 08:43

‎10-30-2020 08:43

Mine appears to have started syncing again sometime within the last week or two.  So it seems fixed for me, for now.  Glad it appears to be resolved. 

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0 Votes

‎02-23-2021 03:10

‎02-23-2021 03:10

Looks like this is broken again. The sync from the withings scale stop working sometime last Sunday.

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‎02-23-2021 11:55

In response to hanneseder

‎02-23-2021 11:55

Then @hanneseder as reccomended. 

Revoke Withings access to Fitbit. This may be done through the Fitbit app or Fitbit.com. 

Through Withings set up the link again. 

If these two steps fail, you will need to contact Withings. 

Best Answer

‎02-23-2021 18:48

In response to hanneseder

‎02-23-2021 18:48

@hanneseder -- it is still syncing for me.  Take the steps suggested by @Rich_Laue 

Scott | Baltimore MD

Charge 6; Inspire 3; Luxe; iPhone 13 Pro

Best Answer

‎02-24-2021 01:12

In response to Rich_Laue

‎02-24-2021 01:12

Hi @Rich_Laue, thanks for your quick reply and suggestion. I was able to do so via https://www.fitbit.com/weight/withings -- problem sovled! Thanks, -Hannes

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