Won't Sync since Nov 4

[Diddl2]

My fitbit won't sync since November 4. It says everytime "no tracker found". I restarted bluetooth, my phone, uninstalled, installed the app and it is still not working. What else can I do, thank you for some help

Moderator edit: Clarified subject

[SteveH]

The usual things to try when you get syncing issues are:

• restart phone
• restart fitbit using this procedure: https://help.fitbit.com/articles/en_US/Help_article/1186/
• restart fitbit a few more times (it doesn't always work)
• "forget" the fitbit in the phone's bluetooth settings
• go through fitbit's troubleshooting guide at: https://help.fitbit.com/articles/en_US/Help_article/1866/

[Diddl2]

Hello Steve,
thank you for all the suggestions, but unfortunately it is still not
working properly. What can I do next?

regards

[SteveH]

Next step is to contact customer support. If they can't fix it then they can check your warranty status and advise on your options:

contact.fitbit.com