06-07-2022 11:57
06-07-2022 11:57
When does the app update with my steps? Thanks
06-07-2022 12:42 - edited 06-07-2022 12:43
06-07-2022 12:42 - edited 06-07-2022 12:43
Hello @laura.l.nelson
Your data syncs whenever you open your mobile device. Otherwise it’s about every 15 mins or so when your near your mobile device. You can manually sync your data by swiping the Today page downward when your logged into the Fitbit App.
😃I hope that indeed answered your question. Let me know
06-07-2022 12:50
06-07-2022 12:50
06-07-2022 13:09
06-07-2022 13:09
Hello again @laura.l.nelson
Its mostly that the person who created the Workweek Hustle lives in a different time zone other then your own..So, the steps that are taken by you in “their time zone” only (their midnight to midnight) will be the only steps shown on the leaderboard. If your in a challenge that was created in your time zone then all the steps as you see them on your today page should be showing on the leaderboard.
😃 Let me know if that makes sense
06-07-2022 14:02
06-07-2022 14:02
06-07-2022 14:58
06-07-2022 14:58
Your so welcome @laura.l.nelson ! 😃 I’m happy I could help and answer your question. I know it was confusing to me when I started challenges back in 2018 when I joined as well. Have a great evening and as always Happy Stepping!