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Wrong GPS/ splits

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‎04-22-2020 15:26

‎04-22-2020 15:26

My versa 2 is logging only half of my walks/runs. I go for a 2km walk and it only logs 0.9km which is roughly halfway as a split and not the other half?? Is there anyway of turning off splits or getting it to log the whole walk? I went for a 8km and it only logged around 4 so I'm not getting accurate results at the end of the day. 

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‎04-29-2020 15:37

‎04-29-2020 15:37

Hi @Riri92, welcome to the Community Forums! Sorry for the delay in responding.

 

Thanks for bringing this to our attention and for the details that were shared in your post. To better assist you with this situation and because your Versa 2 uses your mobile device GPS chip to route the exercise, can you please let me know which Android phone are you using? When was the first time you experienced this issue and how many times since then? If you would like to turn off the splits of your exercise, please follow the next steps:

 

  1. On your watch, open the Exercise app  > swipe to choose an exercise. 
  2. Tap the gear icon  in the top left.
  3. Find Show Laps, and change the setting to Off

 

Let me know if you have any additional questions.

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