12-21-2017
22:53
- last edited on
12-22-2017
12:34
by
LucyAP
12-21-2017
22:53
- last edited on
12-22-2017
12:34
by
LucyAP
Notifications are no longer working on my Sony Xperia XZ1 Compact. They worked for about a day then flat out refused to notify on my phone. Is there some sort of trick to get them going?
OS: Android 8.0.0
Model G8441
Running latest version of Fitbit app from Google Play Store.
Moderator edit: subject for clarity
12-22-2017 14:10 - edited 12-22-2017 15:33
12-22-2017 14:10 - edited 12-22-2017 15:33
Welcome to the Forums @RegsGrundies! At the moment, the Xperia XZ1 Compact is a non compatible device. You can take a look to the Compatible device list.
Sometimes non compatible Android devices may meet all the requirements by the system allowing them to sync intermittently even when they are not listed. But, since it's not fully supported and tested by our development team this connectivity may not always be successful.
You can also, take a look to the help article My Fitbit device isn't receiving notifications from my phone.
Keep me posted with the outcome!
12-22-2017 14:19
12-22-2017 14:19
12-22-2017 15:37
12-22-2017 15:37
Thanks for the heads up @RegsGrundies! Sorry for the broken link, I fixed it. Or you can go to the address: http://help.fitbit.com/articles/en_US/Help_article/1610
Catch you later! 😉
12-22-2017 18:24
12-22-2017 18:24
Try to download Fit Notifications from Google play. It helps getting notifications from the phone to your device
12-26-2017 16:55
12-26-2017 16:55
Okay, so now (for no apparent reason) the notifications are working intermitently. Is there some sort of trick that's required to get notifications working on a regular basis?