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Zip not communicating

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‎09-25-2019 18:27

‎09-25-2019 18:27

My zip has not synced with my fitbit app in a week. I uninstalled my zip from the app and now it will not recognize the zip whatsoever. I have tried the trick of taking the battery out to restart the zip but that does not either. 

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3 REPLIES 3

‎09-25-2019 18:29

‎09-25-2019 18:29

Hi @Troutmjm  which platform and phone you using?

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎09-25-2019 18:31

In response to Odyssey13

‎09-25-2019 18:31

I just updated my app to version 3.6 and I have an android LG V20
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‎09-25-2019 18:35

In response to Troutmjm

‎09-25-2019 18:35

I'll move this over to the Android area. The latest version should be 3.6.1 and I don't see your phone on the list of compatible devices? click to see

Stepping in the U.S.A. since September 2013. Android 14

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