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android app never shows any exercise

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‎10-11-2016 01:49

‎10-11-2016 01:49

I check my fitbit data on my laptop, iphone and android tablet but the android app has not updated of registered and exercise data since June? It says it is syncing and show some other data but never any exercise

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‎10-15-2016 00:14

‎10-15-2016 00:14

Hi

 

Make sure the latest fitbit app is installed.

 

Feel free to clear the fitbit app cache, it's required to login again afterwards to the app. When login the app sync's with the fitbit account.

 

http://www.androidcentral.com/android-201-how-and-when-clear-app-cache-or-data

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‎10-16-2016 07:31 - last edited on ‎12-09-2025 08:16 by Fitbit Moderator

‎10-16-2016 07:31 - last edited on ‎12-09-2025 08:16 by Fitbit Moderator

@Johnnyw75 Welcome to the Fitbit Community! That is very strange! Check that the app's version is updated and follow @SunsetRunner's suggestions. 

Also, try logging out from the Fitbit app, the reboot your device, and log back in to the app. That should also help.

Try that out and let me know how it goes! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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