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calorie discrepancy between tile and detail screen

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‎05-25-2017 18:25

‎05-25-2017 18:25

Screenshot_20170525-211610.png

 

 

Screenshot_20170525-211614.png

 

 

these screenshots were taken moments apart so....which is it? am i 102 over or 27 under?

 

this is not a one-off issue; the estimates have been different for a few weeks now. would love some consistency!

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3 REPLIES 3

‎05-29-2017 07:21

‎05-29-2017 07:21

Hi there @k88lawrence, it's nice to see you again in the Fitbit Community. Thank you for the screenshots and I can confirm this is a bug affecting the calorie intake of the Fitbit Dashboard. Rest assure despite the issue is not present in all user's dashboard our teams are working to roll a fix in the future.

 

I can understand the inconvenience of this but in the meantime please review your online Dashboard to have a precise number about your calorie intake.

 

Thank you for your patience while we work on this. See you around.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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‎07-30-2019 13:09

In response to RobertoME

‎07-30-2019 13:09

So it's been well over 2 years and it's still not fixed. Why is this Fitbit??! I've had my Versa for 4 days and have just noticed this discrepancy so came on the community to find an answer and I'm shocked to see it's been a problem for so long!! Please can we have an update?

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‎11-07-2019 06:27

In response to Roxandfoxes

‎11-07-2019 06:27

I'll take that as a no.

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