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different steps

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‎06-24-2016 19:28

‎06-24-2016 19:28

the fitbit app on my Samsung galaxy s6 active days I have half the steps as my fitbit charger hr recorded so far today, even after syncing multiple times.
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‎07-03-2016 13:37

‎07-03-2016 13:37

Hey there @Never! I'm not sure if I understood, do  you mean that you are losing steps? Are you seeing an amount of steps on your Charge HR but then a different one when you sync?

 

Last but not least, I noticed that you are new in the Community, welcome! I encourage you to join us at Discussions board, there you can share your story, find some fitness tips, recipes and more! Give it a look!  

 

Hope to hear from you soon in order to better assist! Woman Wink

Retired ModeratorCindy | Community Moderator

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