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fit bit problems

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‎07-27-2017 23:03

‎07-27-2017 23:03

I just bought my fit bit about a month a go now at first it was working great I was using it everyday for everything it was intended for. Then one a couple weeks ago now there has been a bar showing up on my fit bit almost like it's tracking how much battery there is into it, and now it's not holding a charge, or tracking anything I want to use it for... someone please help me figure out what's wrong so I can start to use my fit bit working ... a thank you!!

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‎07-30-2017 14:30

‎07-30-2017 14:30

Thanks for stepping into the Forums @randcas!

 

Please keep an eye open on your email's inbox. You should be receiving an email regarding the situation with the battery over the next couple of days. Be sure to check your Spam folder too, just in case.

 

Feel free to reach out with any questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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