help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

fit bit problems

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-27-2017 23:03

‎07-27-2017 23:03

I just bought my fit bit about a month a go now at first it was working great I was using it everyday for everything it was intended for. Then one a couple weeks ago now there has been a bar showing up on my fit bit almost like it's tracking how much battery there is into it, and now it's not holding a charge, or tracking anything I want to use it for... someone please help me figure out what's wrong so I can start to use my fit bit working ... a thank you!!

Best Answer
0 Votes
1 REPLY 1

‎07-30-2017 14:30

‎07-30-2017 14:30

Thanks for stepping into the Forums @randcas!

 

Please keep an eye open on your email's inbox. You should be receiving an email regarding the situation with the battery over the next couple of days. Be sure to check your Spam folder too, just in case.

 

Feel free to reach out with any questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer
0 Votes