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galaxy s6 edge background sync not working

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Ever since I switched to an s6 edge last summer background syncing simply doesn't work. Fitbit only synks when in foreground with screen on. I guess this is an issue with Samsungs new policy of killing everything that isn't the foreground app all the time (which really sucks).

 

Are there any known work arounds for this? And if not, would it be possible to implement the "persistent notification" workaround in the fitbit app to ensure synk always working?

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Rooting (and editiing some config file) might be the only option, but I don't see how any app can bypass or workaround that on its own.

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Of course the can. Lot's off apps do. And I hinted at how it's done in my original post. The app simply needs to start a startForeground(int, Notification), and thus have a persistent notification. Heaps of apps do this (spotify, any music player, video players, etc). Tasker is a different example of an app that does this.

 

Furthermore you can easily have this as an option the user can activate or deactive themselves (done by most of the autoapps, App Swap, etc.

 

So yeah, no need for root. Fitbit simply needs to implement a feature that a lot of apps out there already use.

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@deadcyclo@SunsetRunner We currently have something similar for call/text notifications, but it may be worth giving a try to see if that helps syncing in the background. I currently don't have it turned on, but have yet to experience any background syncing issues either. Keep me posted, interested to see if that helps.

 

notifications.png

Erick | Community Moderator

It's all about the food! What's Cooking?

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@ErickFitbit I couldn't find those settings anywhere. I'm guessing that it's because I have a Flex. However, I did find an option in the android security settings to allow fitbit notification service to access notifications. Activating it might actually have done the trick. I'll report back once I've tested for a bit longer.

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@deadcyclo Correct, you won't see this setting if you have a Flex as call notifications are only for the Charge, Charge HR, Blaze, and Surge.

 

Hope that helps resolve the syncing issues.

Erick | Community Moderator

It's all about the food! What's Cooking?

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@ErickFitbit I can now confirm that enabling the setting I mentioned did the trick.

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