got Logged out of 2.54 Fitbit Android Application multiple times in a week

[SunsetRunner]

First time when i was automatically logged out of application it was because application crashed. then i was not able log in as it was not accepting  password which i have set. i know it has happened to many of the users in earlier version(i don't which version) but i wasn't affected at that time so i have reset the password using website and i was able to log in into the android application 

but it has happened again second time this time application did not crash but just logged me out and i wasn't able to log in as it was not accepting my password which i have set so i had to reset the password through Fitbit website.

i have also deleted application and have installed again from PlayStore

Please look into problem

[RobertoME · Accepted solution]

Hello @SunsetRunner nice to see you are visiting the Fitbit Community. indeed as you mentioned this was an issue among some users, but this issue was already address in a previous version of the app as you can see in this post.

If you are still experiencing this issues, please follow the directions of this post. The scenario is different but the steps will give you the some aid for this issue.

Hope this helps. See you until the next time.

[carinetw]

I have followed each directions you mentioned without success.

What else can I try?????

[RobertoME]

Hi there @carinetw, I saw you posted in a different thread. So I took the liberty to give you my answer there since there was another user with a similar issue.

Just a heads up, make sure to post your replies in a single thread if the topic is related. In case you want to share a different topic or talk about something different that is not related, then feel free to create a new topic. For more details please take a look to our Community Guidelines.

See you around and don't forget to review my reply in the other thread.