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how to set up upgraded replacement

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‎06-22-2016 14:19

‎06-22-2016 14:19

Can anyone please help I have the charge however waa recently sent the charge hr as a replacement I cant seem to get it set up I have followed the replacement tracker instructions however this isnt working not sure if it because this is a different tracker now than my previous?
thanks
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‎06-22-2016 15:06

‎06-22-2016 15:06

Hi, @gaenor, I notice you are posting from an Android phone.  On your dashboard click on your device (Charge), if you have not already removed it.  On the next screen you will see "replace or add device" .  Choose "add a new device" and follow the instructions from there.

 

If you have already removed your charge, go to fitbit.com/setup and follow the instructions there.

Sense, Charge 5, Inspire 2; iOS and Android

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