10-07-2018 05:50
10-07-2018 05:50
Good morning, so I have a question. I woke up this morning and for some reason my fitbit switched from lb to kg. So to my surprise I really doubled my weight over night, lol, just kidding. So I went on to my computer to switch it back to lbs, but now my android is not picking up the change? I've gotten out of the app twice and went back in, but it still won't change over, any suggestions?
Thanks,
Theresa S
10-05-2017 07:26
10-05-2017 07:26
Yesterday morning I opened the app to log my weight (Galaxy Note 4) and it showed my weight in kilograms. I changed my settings via the fitbit website and the app showed my weight in pounds, like it always has, almost immediately. Today I woke up and it shows body weight in kilograms again and now when I have changed the settings via the website the app doesn't change. I have restarted the app and my phone after making the change. As far as I can tell from searching and reading online you can't change the unit settings directly in the app.
10-21-2017 07:15
10-21-2017 07:15
Hello @ccagle68, welcome aboard to the Fitbit, certainly this is an odd behavior from the app. However you can change your units directly from the app. It is possible that your app is maintain the configuration reason why is returning to Kg.
Hope this helps and let me know how it goes.
"Great things are done by a series of small things brought together.” What's Cooking?
10-07-2018 05:56
10-07-2018 05:56
It finally switched over!
10-11-2018 20:15
10-11-2018 20:15
my charge 3 is in Kg where do I go to change it to lbs? I cant find the menue.
10-12-2018 01:16
10-12-2018 01:16
@Bela not sure if you can do this on the Charge 3 or not but if you don't find out how then you can make the change in your profile settings at https://www.fitbit.com/settings/profile
Once changed and saved the next time you sync your fitbit will be updated
02-09-2019 07:15
02-09-2019 07:15
Trying to use fitibit as a weight tracker, but the apps keep switching from lb to kg. I set it back every few days, but doesnt seem the stay set.
Is this thing serious or just an expensive toy?
02-10-2019 06:45
02-10-2019 06:45
Hello @goldsm are you referring to an app on the ionic, or the Fitbit app on your phone or at Fitbit.com/weight.
If on the phone, may I ask which phone?
02-10-2019 06:48
02-10-2019 06:48
both fitbit.com and android fitbit app
02-10-2019 13:28
02-10-2019 13:28
Have you tried @RobertoME suggestion above, after seeing the unit type, please sync the tracker through the Fitbit app.
@SteveH also posted a link to fitbits help on the subject.
02-10-2019 15:16
02-10-2019 15:16
Rich - I don't understand what solution you are referring to -
02-10-2019 15:23
02-10-2019 15:23
The instruction in @RobertoME post above which I had linked to
https://community.fitbit.com/t5/Android-App/kg-to-lb/m-p/2260135#M97905