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not syncing

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‎04-30-2017 01:57

‎04-30-2017 01:57

I've tried  the things on here but nothing is making it start syncing again. 

It was fine but now it won't and can't update 

Joy

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‎04-30-2017 02:24

‎04-30-2017 02:24

Was one of the things you tried a restart of your fitbit using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

If so, how many times did you try it? It's known to not always work and it's recommended to try it at least 3 times.

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‎05-04-2017 00:02

In response to SteveH

‎05-04-2017 00:02

Did you get this sorted in the end?

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