02-01-2017 11:35
02-01-2017 11:35
NimI am new to Fitbit I have the flex 2 and was wondering why on my sleep app it say I slept 6 hours when in fact I slept 10 hrs
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02-02-2017 07:57
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
02-02-2017 07:57
Hi, @Peroper13, it is subtracting from your total sleep time the amount of time that it detects you were restless or awake (even briefly) during your sleep cycle. Few of us are actually deeply asleep between the actual time of going to bed and the time of getting ouf bed in the morning.
Sense, Charge 5, Inspire 2; iOS and Android
Best Answer02-02-2017 07:57
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
02-02-2017 07:57
Hi, @Peroper13, it is subtracting from your total sleep time the amount of time that it detects you were restless or awake (even briefly) during your sleep cycle. Few of us are actually deeply asleep between the actual time of going to bed and the time of getting ouf bed in the morning.
Sense, Charge 5, Inspire 2; iOS and Android
Best Answer02-02-2017 08:11
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
02-02-2017 08:11
@Peroper13, in additon to what @Julia_G said, check your settings to make sure you have Sleep Sensitivity set to "Normal", and not "Sensitive".
02-02-2017 19:15
02-02-2017 19:15
Thank you for your reply
Best Answer02-02-2017 19:17
02-02-2017 19:17
Thanks I'll try that. I did have it on sensitive.
Best Answer