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‎09-15-2019 11:17

‎09-15-2019 11:17

So for some reason my laptop and phone unpaired my blaze, now I can't get it to work on my laptop at all which is a huge issue to me!  In addition after reinstalling my app turning devices on and off etc I can no longer see how many steps I've done on the app, what is the actually point!  I've tried getting help from FB page and private message everything I'm being told is not working, I have spent a lot of money on something that does not work they way I would like it to or was led to believe it would!

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‎09-15-2019 11:26

‎09-15-2019 11:26

Hi @klw108  you try a restart of the Fitbit? Which phone do you have and is it on the list of compatible devices? click to see

Let us know what's happening.

Stepping in the U.S.A. since September 2013. Android 14

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