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syncing fitbit

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maggie999

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My Fitbit stopped syncing after a visit to Krakow. I have followed all the instructions to try and sync it but nothing has worked.

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SteveH

Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more

29089 5018 17586

Was one of the things you tried a restart of the fitbit using this procedure?

https://help.fitbit.com/articles/en_US/Help_article/1186/

If so, how many times did you try it? It's known to not always work and it's recommended to try it at least 3 times.

If that doesn't work and you've tried all the other suggestions then it's probably best to contact customer support:

contact.fitbit.com

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