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the sleep app is not working

6 hours ago

6 hours ago

my sleep app is not working on my google pixel 4 watch. i have done everything that a google search has told me to do and still it does not work. went to bestbuy and they said the only solution was to subscirbe to the premium version of fitbit .  Is this true

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2 REPLIES 2

2 hours ago - last edited an hour ago

2 hours ago - last edited an hour ago

@Maxxr967 can you be more specific about what problems you have encountered and what troubleshooting steps you have tried? Most of the sleep tracking features are available without a Fitbit Premium subscription.

Community Council Member

Amanda | Wyoming, USA

Pixel Watch 4, Inspire 3, Sense | Android

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an hour ago

In response to alexthecat

an hour ago

When i get home from work and sitting on the couch watching TV. I am so relaxed that i am ay my resting heart rate. Not sure if this a coincident but the app thinks that i am sleeping and my watch and my cell phone go to sleep.  I had set my watch to sleep from 11 pm to 6 am. Then it was suggested to change that time to later. So i changed the start of the sleep time to 12:30 am.   I also changed the mode from normal to sensitive. This app has only really worked one time for me since getting the watch. I have come home at 11 pm. Was asleep by 11:30 pm. And when i woke up the next morning. It said that i went to sleep at 11:30 pm and woke up at 7 am with a sleep goal of 85

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