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I’m not sure what’s going on, @keely289. But the first step in troubleshooting is to restart the device. Tap here for instructions. Do it three times then please let us know how it goes.
I am having the same issue, this is my second Versa, first one was returned yesterday for the battery not holding charge (2 months old) and not this one shuts its self off and won’t turn back on. Severely unimpressed.
