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2nd Aria 2 scale same issue!

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‎05-03-2020 18:44

‎05-03-2020 18:44

I read all the comments about trying different kinds of batteries. 5 Different new packs and still getting the blinking dash and blank screen. The first scale did the same thing. We went ahead and bought another just in case it was our fault. The second scale lasted a shorter time with the same issue. I can't even get help from chat or call back. Is this really them sending an update to force us to buy the air? 

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‎05-08-2020 16:42

‎05-08-2020 16:42

Hi @Am3erG,

 

Have you tried emailing Fitbit directly?  Right now, their Support options are limited (thank you COVID-19!) so it will take them longer to get back to you.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
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‎05-11-2020 20:20

In response to DramaQueenDiva

‎05-11-2020 20:20

Yes, email and chat. Requested a call as well. I have been waiting for a couple weeks. I'm going to call tomorrow again. 

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