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Aria 2 body fat percentage not working

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‎03-11-2021 23:39 - last edited on ‎03-18-2021 11:11 by Fitbit Moderator

‎03-11-2021 23:39 - last edited on ‎03-18-2021 11:11 by Fitbit Moderator

I have had my Aria 2 scale for over a year and back in June 2020, the body fat percentage just stopped working. At the time I did not realise and have now looked back at weekly weigh-ins to see it is not working. I have read the forums and tried the 5 consecutive weigh-ins and also resetting it. It is still. not working, any help would be appreciated. 

 

Thank you.

 

 

Moderator edit: updated label

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‎03-18-2021 11:08

‎03-18-2021 11:08

Hi @cecerebekah, welcome to our Fitbit Community. Regarding the body fat tracking issue that your Aria 2 has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

 

Since the issue persists, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

 

I'll be around if any question arises.

JuanJo | Community Moderator

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