Aria 2 does not set up

[RogerJ25]

So, I brought the Aria 2 today.

It won't connect to wifi.  It just lingers on the 'update the existing wifi network'.  It lingers eternally, just like it does when I try to change the clock on the Ionic Watch through the Windows PC app.

Holy God, I have literally tried everything - resetting wifi, resetting device... I am so freaking over FitBit devices and their seeming inability to sync.  It's been driving me insane.

I am not using a mobile phone app.  I am using a windows PC app. 

Some assistance and support would be appreciated.

Moderator edit: updated label

[SunsetRunner]

Is your network compatible?

Networking Requirements
Aria 2 connects directly to your home’s Wi-Fi network and supports the following
network configurations:
• Wireless 802.11b/g/n, 2.4 GHz standard
• WEP / WPA / WPA2 personal security
• Automatic (DHCP) IP setup (static IP configuration not supported)
Aria 2 requires an 802.11b/g/n-compatible network to connect and sync your scale
data to your Fitbit account.

[lynnhays]

My Wifi is what you listed and I still can't connect on Windows 10 or my Fitbit app on my Samsung A20