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Aria 2 "Connection Error" message

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‎07-31-2019 03:24 - last edited on ‎09-04-2019 08:45 by Fitbit Moderator

‎07-31-2019 03:24 - last edited on ‎09-04-2019 08:45 by Fitbit Moderator

hi i have the aria 2 ikeep getting the connection error messege i hav uninstalled i then reinstalled it reset my router removed the batteries and put them in after 10 secounds and still gett the error messege any help would be great.

 

 

Moderator edit: updated subject for clarity

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‎08-01-2019 04:31

‎08-01-2019 04:31

@hagred welcome to our Fitbit Community! I'm happy to assist you with your Aria 2 since it's showing a "Connection Error" message. By the way, thank you for troubleshooting this issue before contacting our forums.

 

Please follow the tips and make sure of the details that are listed in this help article. Refer to the chart and look for "Connection Error".

 

If the details have already been covered, let me know and I'll be happy to assist you.

 

Looking forward to your response! Smiley Happy

JuanJo | Community Moderator

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