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Aria 2 setup active message on all the time

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‎07-05-2020 07:03

‎07-05-2020 07:03

My Aria 2 is showing the “setup active” message after needing to have the batteries replaced.  It won’t stop showing the message.  It is also not syncing with my app, even though it’s recognizing the network and weighing me and showing wifi and Bluetooth connection.

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‎08-26-2020 06:23

‎08-26-2020 06:23

Hi @Andthen88, welcome to our Fitbit Community! I'm sorry to hear that your Aria 2 shows the "Setup Active" message only.

 

Please try setting up your scale from scratch as instructed in this help article and see if it connects with your WiFi.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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