11-12-2020 14:46 - last edited on 11-18-2020 04:15 by JuanJoFitbit
11-12-2020 14:46 - last edited on 11-18-2020 04:15 by JuanJoFitbit
I'm getting so fed up. I've had my aria 2 set up to my WiFi since February. It's sat in the same spot and not moved since then. In the last month every day it keeps disconnecting from my WiFi so I set it up again and it works for 24 hours. I have tried restarting it, setting it up again, changing my WiFi settings and even trying different phones to set it up. Help!
Moderator edit: updated subject for clarity
11-18-2020 04:14 - edited 11-18-2020 04:16
11-18-2020 04:14 - edited 11-18-2020 04:16
Hi @Natzzz, welcome to our Fitbit Community. I'm sorry to hear about the connection issues that your Aria 2 has experienced with your WiFi network. I totally understand how you feel about this and I appreciate the time spent trying to get this issue resolved before contacting our forums.
I was able to get in touch with our Support team and was told that they sent you an email with some instructions. Please reply to their email in case the issue persists and they'll be happy to follow up and assist you accordingly.
I'll also be around if any question arises.
11-19-2020 13:33
11-19-2020 13:33
Same problem here....see alot of people have this problem now, is it some kind of update that has caused this?
11-19-2020 21:05
11-19-2020 21:05
I've followed the directions multiple times for both my iPhone 6 and my PC and I'm about to just throw this thing out with the trash.