04-20-2022 20:46
04-20-2022 20:46
I'm new to fitbit devices, and I keep getting an alert on my phone to update Aria Air firmware. Anyone else have this issur?
04-21-2022 05:36
04-21-2022 05:36
Hello @Tgarrett73
It sounds like you have the Aria Air 2 scale. Your Fitbit scale automatically checks for updates. When an update is available, the scale downloads and installs the update. If you step on your scale and see a progress bar, the scale is currently checking for updates. Wait until it's done to complete a weigh-in. So basically it updates the firmware automatically. If your prompted to do so just select start update otherwise it should eventually update on its own.
Hopefully this answers your question. Let me know…and welcome to Fitbit! 😃 Happy Stepping!
04-24-2022 15:54
04-24-2022 15:54
@Tgarrett73 I’m an iPhone user and found the update in the App Store. If you are an Android user, check the Google Play Store. I expected a firmware update, like other devices.
Laurie | Maryland, USA
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.