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Aria Air - Syncing issues

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‎09-09-2025 10:57 - last edited on ‎11-05-2025 03:38 by Fitbit Moderator

‎09-09-2025 10:57 - last edited on ‎11-05-2025 03:38 by Fitbit Moderator

I've got a Google pixel phone I bought the Fitbit area air I can get it to upload onto the Fitbit app but it won't synchronise I was wondering if somebody could help me I have tried absolutely everything

Moderator edit: updated subject for clarity

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1 BEST ANSWER

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‎11-05-2025 03:37 - edited ‎11-08-2025 07:29

In response to DramaQueenDiva

‎11-05-2025 03:37 - edited ‎11-08-2025 07:29

Hi @DramaQueenDiva and @77bart, welcome to  the Fitbit Community! It's great to have you here!

Allow me to help you with the syncing issues between your Android mobile and your Aria Air scale. Thank you for all the troubleshooting you have already tried.

Just to make sure, have you already tried the troubleshooting steps suggested in our help article Why won't my Fitbit device sync? > Scales > Aria Air > Troubleshooting steps? 

If you have, then make sure your environment meet the requirements by checking Why won't my Fitbit device sync? > Scales > Aria Air > Requirements

View best answer in original post

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2 REPLIES 2

‎10-06-2025 13:09

‎10-06-2025 13:09

Please describe in detail everything you tried and what exactly you're trying to accomplish.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
Best Answer

‎11-05-2025 03:37 - edited ‎11-08-2025 07:29

In response to DramaQueenDiva

‎11-05-2025 03:37 - edited ‎11-08-2025 07:29

Hi @DramaQueenDiva and @77bart, welcome to  the Fitbit Community! It's great to have you here!

Allow me to help you with the syncing issues between your Android mobile and your Aria Air scale. Thank you for all the troubleshooting you have already tried.

Just to make sure, have you already tried the troubleshooting steps suggested in our help article Why won't my Fitbit device sync? > Scales > Aria Air > Troubleshooting steps? 

If you have, then make sure your environment meet the requirements by checking Why won't my Fitbit device sync? > Scales > Aria Air > Requirements

Best Answer