04-23-2020
02:16
- last edited on
03-24-2021
06:05
by
JuanJoFitbit
04-23-2020
02:16
- last edited on
03-24-2021
06:05
by
JuanJoFitbit
Hi all,
Been doing C25K during the lockdown and wanted to track my physical results.
Was excited to receive the Aria Air this morning, so whipped it out immediately. How very dissapointed I was moments later. Not only does my phone have to be open, but the app has to be running - not only that, the app has to be on the main homepage, won't sync any way else. There is no BF%, so the USP's on the website for this scale were misleading.
What I have is an overpriced, heavy scale, that is less convenient than my current scale - all it does is eliminate the need for you to type in your weight, solving something that is not a problem.
I was under the impression from the details on the fitbit store that the BMI charts it is referring to, being tracked on the app dashboard would include BF% - what defines 'smart scale'? is it the bluetooth?
Please direct me to a returns authorization - your terms of sale page, while thorough from a legal perspective, is not customer friendly - https://www.fitbit.com/uk/legal/terms-of-sale
Moderator edit: updated subject for clarity