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Aria batteries not lasting

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‎09-29-2019 02:36 - last edited on ‎05-12-2021 06:05 by Fitbit Moderator

‎09-29-2019 02:36 - last edited on ‎05-12-2021 06:05 by Fitbit Moderator

My Aria suddenly seems to be eating through batteries. I have had to change them very frequently over the last six months and at the most recent battery change (two weeks ago) they Aria now won’t sync and a message came up today saying the batteries were dead. How is that possible?? I have read through the other comments related to this and it seems to be a fairly common issue... Fitbit do you have any advice?

 

 

Moderator edit: updated label

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8 REPLIES 8

‎09-29-2019 11:20

‎09-29-2019 11:20

Same problem.  Batteries lasted about 30 hours.

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‎10-07-2019 09:05

In response to 123GaryK

‎10-07-2019 09:05

I too have the same problem. Any fix for this? 

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‎10-16-2019 09:38

‎10-16-2019 09:38

Me too!!! is Fitbit Going to Help with this????

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‎10-16-2019 14:40

‎10-16-2019 14:40

Ditto.  About two months ago I started noticing the same issue on my Aria version 1.  New batteries last about two weeks max.  Must have been some change that happened in a software update that is waking up the device and draining the batteries. Hope they update it.  Otherwise this scale just became useless. 

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‎10-16-2019 14:57

In response to popo338

‎10-16-2019 14:57

Recommend that you call Fitbit and explain your situation. Phone number is on their website.

 

They are sending me a new scale.  Haven't received it yet but expect it any day.

 

Good luck.

 

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‎10-28-2019 02:58

In response to lewi0332

‎10-28-2019 02:58

Hi, I have the same problem  two weeks of battery life max. Now I'm taking the batteries out after every measurement what is ridiculous but so far the only solution. 

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‎10-28-2019 07:16

In response to Hogar

‎10-28-2019 07:16

As I mentioned before, call Fitbit and tell them your story. I did and they sent me a new scale.

Good luck.

Gary
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‎10-30-2019 07:45

In response to 123GaryK

‎10-30-2019 07:45

How did you contact them? 

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