It seems like this is a common issue but posting just to see if there is anything else I can do before switching to another brand of scale. I've had my Aria for at least 3 years and have loved it, recommended it to others, no trouble setting it up, etc. And after a recent battery change it is doing the "Step off....sensing...thinking" forever. It still sometimes weighs appropriately and still sometimes syncs fine but most of the time it's just in this cycle which is draining the batteries. Yes I have taken the batteries out to reset it, yes I have done a recalibration, yes I'm barefoot and on hard tile floor, it's not getting wet or near moisture as it's around the corner from my shower/sink. Not sure what else to do or if I can be forwarded to support. Feeling irritated as I am usually very loyal to fitbit but don't want to have to buy a new scale for no reason when this literally worked fine for years and suddenly stopped after a battery change.
Moderator edit: updated subject for clarity
