12-11-2019 14:50
12-11-2019 14:50
I just bought an Aria Air scale and can't add it to my Fitbit app. I keep getting a warning saying I need the latest version of the app (that I have) and Android 7 (that I don't have available for my cellphone) and the it close the app. There was no warning anywhere that it needed Android 7 to be addded to the Fitbit app. My cell phone see's it in it's bluetooth available equipment but I can't add it.
Is there a way around that problem? I won't change my cell phone for a scale and I'm disappointed that I basicly paid for an expensive useless scale.
12-12-2019 03:40
12-12-2019 03:40
@Mfk223 Fitbit has required Android 7.0 since mid-August for the app to be fully functional and to get app updates. I believe the OS requirement came out before the Aria Air scale was released. For example, the Versa 2 also requires 7.0 or later to set up. I don't know of any way around your problem.
Laurie | Maryland, USA
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
12-23-2019 09:56 - edited 12-23-2019 09:57
12-23-2019 09:56 - edited 12-23-2019 09:57
It should be found on the box. A computer will also work.