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Connection with multiple phones

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‎09-28-2021 22:25

‎09-28-2021 22:25

Since I bought the scale first I was able to connect with it since a second phone got connected it doesn't connect anymore to mine

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‎09-29-2021 09:34

‎09-29-2021 09:34

Thanks for stopping by, @edithheer.

 

Thanks for the details about the connectivity trouble. If you have Aria Air, and the scale was paired to another phone's Bluetooth, I recommend you to unpair the scale from the other phone's Bluetooth first and then start the setup process on your phone as instructed on this help article.

 

Hope this helps!

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