09-26-2021
16:45
- last edited on
09-27-2021
09:27
by
BraulioFitbit
09-26-2021
16:45
- last edited on
09-27-2021
09:27
by
BraulioFitbit
Hello,
I’m experiencing the same issue. I’m able to connect to my wifi but my device won’t sync. Please advise on what to do next.
Moderator Edit: Clarified subject
09-27-2021 09:27
09-27-2021 09:27
Welcome to the Fitbit Community, @fitbutuser333.
Thanks for the details about the syncing issue. I recommend you to check this help article: Why isn't my Fitbit scale working? that will help you understand what could be the reason why your scale is not syncing.
Hope this helps!