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Original Fitbit Aria Scale No Sync

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‎01-24-2022 19:29

‎01-24-2022 19:29

I'm just curious if anyone with an original Aria scale (WiFi) has successfully sync'd their weight to their Fitbit account?

 

The scale has been working fine for years. No change to our router or Wifi network (which by the way is 11b/WPA2), but now the scale says, "No Sync" after weighing myself. If I take out the battery and put it back in, it says that it's connected to my Wifi on the initial splash message. But each time it tries to upload my weight, it says, "No Sync".

 

I finally decided to fully reset it, so I took the batteries out for an extended period to go through the setup again.  Now it just connects via Wifi and tries to link to my account but fails (no sync again).

 

I reached out to support and followed their troubleshooting steps. They only concluded that my unit is defective (because their steps still didn't resolve it).

 

Does anyone else have a working Aria? Or did they disable all Aria's from uploading to the Fitbit servers?

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‎02-09-2022 03:57

‎02-09-2022 03:57

Mine has t synced since 2017. I’ve tried everything even putting it a foot away from the router and it won’t sync. I can’t find anywhere or anyway to update the firmware either. I just manually enter in the app which is annoying. 

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