"404 error" message during Aria 2 setup process

[SunsetRunner]

the setup for my Aria 2 directs me to www.fitbit.com/setup - which in turn gives me a 404 error message.  So the setup, obviously, does not work.  It also does not work with the fitbit app as the Aria 2 cannot read any wifi networks.  It formerly worked fine prior to changing my router.  the SSID and password have not been changed.  But now no connection to this or any other network can be made.

thanks in advance.

CDF

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@SunsetRunner, I apologize for the delayed response. However, it's great to see you in our Fitbit Community.

Regarding the setup issues that you are experiencing with your Aria 2, I would like to follow up and would like to know if the issue persists or if it got resolved.

In the meantime, please make sure that you followed the setup process as described in this help article.

Looking forward to your response.

[Kimbiemc]

Im having same issue since new router. I removed my scale from my app and now it won’t let me add it back. I get error code 404. Uninstalled and reinstalled app, same issue