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Setting up fitbit Aria scale - a wifi tip

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‎12-08-2015 07:14 - last edited on ‎09-10-2019 14:53 by Fitbit Moderator

‎12-08-2015 07:14 - last edited on ‎09-10-2019 14:53 by Fitbit Moderator

I spent about an hour trying to connect my new scale to my wireless network.  I tried the downloadable application on my laptop, my android phone (using the app/website) and through the website on another workstation.  It would get to the point where it would detect the network, but fail the final step.

 

I finally figured out that my issue was that I had only 2 initials instead of 3.  I don't usually include my middle initial on anything, so I was using only my given and family name.  After I noticed on one of the installations that it pulled an error relating to user initials did I try all 3 and then the connection worked and everything was fine.

 

Just thought I'd pass this along to anyone else having issues connecting to wifi and getting stuck...

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3 REPLIES 3

‎12-08-2015 08:58

‎12-08-2015 08:58

Fab @VirtualPlacebo

 

Have Fun

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‎05-29-2016 12:08

In response to SunsetRunner

‎05-29-2016 12:08

Hey @VirtualPlacebo is great to have you on the Community and thank you very much for sharing this tip with us! I'll suggest your solution now! Smiley LOL

Community Moderator Tarin | Community Moderator

If this post was helpful vote for it or accept it as a solution! Remember challenge yourself and become better than yourself. Share your story!

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‎01-03-2019 21:19

‎01-03-2019 21:19

I’ve been doing the 3 initlas all along and nothing. This little useless scale is going back! 

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