Hello @Dan0428 you can go to your profile page. Go to Fitbit.com then click on your picture in the top right. It will tell you the day, (1 Jan 2014), you created the account. If this is your first tracker tgan it will be close to the activation date.
Or contact.fitbit.com they can tell you.
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A warm welcome to the Community @Dan0428 and @Rich_Laue thanks for stopping by.
There isn't an option to see the date in which you paired the tracker, I took the liberty and searched for a request like this but didn't find any. Please visit our feature suggestions board and share your ideas. Now, I would like to know if you followed our friend's recommendation and get in touch with our support team?
Hope to hear from you soon. ![]()
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