App crashing

[Flippyfeet2]

Stupid phone has automatic updates off. Updates any way. Now can’t even open the Fitbit app. It crashes immediately. Blaze not sending notifications. 

[SteveH]

Are you running the app under iOS?

There was a bug in the recent version 3.6 that caused to app to crash when loading but they released version 3.6.1 yesterday to fix that. It's worth checking your version.

[Flippyfeet2]

I’m using the most current IOS update and the fitbit 3.6.1 update. Still can’t open the app. **ahem** down my phone to restart it. Still not working. 

[SteveH]

Looking at the main thread for this problem, there are a few posts from people still having the issue as you are. It's worth keeping an eye on that thread - and maybe post there too - to see if there are any further updates forthcoming from fitbit:

https://community.fitbit.com/t5/iOS-App/iOS-app-crash-3-6/td-p/3760761

[Flippyfeet2]

My app worked just fine, until I updated to 3.6.1...  this is so frustrating. 

[SteveH]

For the rest of us the crashing started with 3.6 and was fixed with 3.6.1 so you may have a different issue

If you don't get any answers here in the community you could try customer support via: contact.fitbit.com