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App notifications won't remained checked

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‎03-10-2018 14:24 - last edited on ‎03-12-2018 08:15 by Moderator Alum

‎03-10-2018 14:24 - last edited on ‎03-12-2018 08:15 by Moderator Alum

I have noticed that when an app updates, it becomes unchecked on the app notification screen. Is this a flaw where these won't remained checked? This is for Android ... when I had iOS I didn't have this issue.

 

 

Moderator edit: subject and format

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‎03-10-2018 17:42 - edited ‎03-16-2018 16:25

‎03-10-2018 17:42 - edited ‎03-16-2018 16:25

Is it a flaw, I don't know .I have noticed that mine turns off when it loses permission .

 

Not knowing what phone, the subject of your message, the app is on. It is hard to say what is happening. 

 

Android seems to reset the permission when the app is updated .

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‎03-12-2018 08:19

‎03-12-2018 08:19

It's great to see you around @guck2277 and @Rich_Laue thanks for stopping by.

 

I have updated my Android Fitbit app and haven't experienced this before. As our friend here mentioned, have you turn off the permissions that the app needs in order to work properly? If you have, I recommend checking this by taping the Blaze icon, then swipe down and check that every is checked. Also, make sure that your Blaze is syncing properly. 

 

Keep me posted. Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎03-12-2018 12:38

In response to Rich_Laue

‎03-12-2018 12:38

Thanks for the response.....I have the LG V30. I believe you answered my question.....but to clarify we are on the same page. I will go to Notifications for other apps in the settings. I will check an app I want to be notified on my blaze for. Then I will notice at some point that I am not receiving those notifications on the Blaze. I go back into the settings and notice that the app is not checked. Is this due to the app updating? Possible, but I don't know. You mentioned permissions....are you referring to the permissions of that app and allowing Fitbit to continue access? I will have to check that. I am assuming you are saying that even though I checked it, if the permissions aren't granted it will auto uncheck it?
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‎03-13-2018 06:18

In response to guck2277

‎03-13-2018 06:18

The permissions I'm referring to are found in the operating system of the phone .When the permission gets denied by the OS I get no notifications on the tracker .

 

Yes I have also noticed that under advanced notifications individual apps also get unchecked. This part seems to match your experience. 

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