Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Auto Exercise Recognition not counting all of the exercise session

Replies are disabled for this topic. Start a new one or visit our Help Center.

This is for the Blaze. It omits at least one day of my exercise every single week. How can that be??? It used to work fine until an app upgrade, then it started fouling up. I've been writing Fitbit since March. They say that they are aware of the problem and working on a fix. Now it's June and still no fix.  It's hugely annoying. I want to send this piece of junk back. How about when they update the app, save the prior version so that if they are not capable of testing updates adequately before release, then a person can revert back to the prior working version. This is total crap customer service. 

Best Answer
0 Votes
2 REPLIES 2

Since the tracker has the ability to manually start an exercise, which will always be more accurate.  Since you know auto detrct will miss something, i don't understand the need to depend on auto detect.

 

Why does it happen?

I would need more info to be able to speculate.

When it misses, does it always miss the same type of exercise? 

Does the same type of exercise record one day and nit another day? 

What type of exercise does it miss?

Best Answer
0 Votes
Fitbit admits there is a problem. I'm not looking for a work around, I just want it fixed.

Sent from my iPhone
Best Answer
0 Votes