Average pace not showing anymore

[Kittens2004]

In the last 2 days, my fitbit has stopped logging my runs/paces. Previously it would log every 5 minutes and show me my pace, distance and calories burned. The last 2 days, it only shows squiggles and only one time frame. I did not change anything in my settings either.  This is the last two days.

This the last week.

[ct-7567]

Hi @Kittens2004

have you gotten the update for the Fitbit app? If you have that might be the thing other than that I really don't know

[Kittens2004]

Yes, I did the update already for the app. It is not logging appropriately. I have it set to 5 minute intervals, to show my pace, hr, steps, but it is saying for 5 minutes I only went 0.04 miles for a total of .064 miles in 49 minutes. 

[Theduduk]

I cant see my pace anymore either, it's one of the most important things to me when I run, so I hope they haven't taken it away completely! 

[Plw80]

This is doing the same thing to me! 

[AlejandraFitbit]

Welcome to the Forums @Kittens2004, @Theduduk, @Plw80 and @ct-7567 thanks for stopping by.

I would like to know if you keep having problems with your activities records? Recently, our team releases an update, so as recommended before, please check if your apps are updated. If you have an Android device follow @MarreFitbit's instructions in the My tracker isn't receiving notifications (Android Fitbit app) and in the How do I update the Fitbit app for iOS? posts.

Let me know the outcome. 

[Plw80]

My tracker updated on March 7, 2017 but did not record accurately on 8th, 9th, or 10th. It did recorded correctly on the 11th.