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Back button stopped working

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‎01-17-2017 17:43

‎01-17-2017 17:43

Love my blaze. My back button stopped working. How do I get it fixed??

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3 REPLIES 3

‎01-18-2017 01:13

‎01-18-2017 01:13

First step would be to contact customer support via this link:

contact.fitbit.com

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‎01-18-2017 01:21

In response to SteveH

‎01-18-2017 01:21

Hey @Steve7205 i did a search of the forum, always the best first step and often gets an answer immediately,, i found this solved thread.. His solution was to swipe to the settings, tap the screen, then scroll to shutdown. Tap and confirm. No buttons to press., no press any button to restart.

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‎01-18-2017 07:21

In response to Rich_Laue

‎01-18-2017 07:21

Thanks tried that already didn't work. Going to contact customer service. 

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