Battery/Charging

[Jtrombley]

Hey guys,

So i just bought the Blaze yesterday, and i am trying to charge it but all the screen says is "fitbit.com/setup" I can't set it up cause the charge is too low. anyone have any idea why this is happening? I have plugged it into a computer USB and also into a wall charger, i have held the buttons down to try and reset and it wont do anything. thank you

Jennifer 

[Dannyk77]

Yeah this happened to me too, just keep it plugged in and wait, it looks like nothing is happening but eventually it’ll start

[Jtrombley]

Thank you! that's what i thought, just cause the battery is so low, might just need to sit. Did you plug it into a computer or wall charger? 

[Jtrombley]

thank you! that is what i was thinking, since the battery is so low, it needs time! did you plug it into a computer, or wall charger? 

[Dannyk77]

I plugged mine into the computer. It’s kind of annoying cause it doesn’t give any indication of what’s going on but just give it a while 🙂

[Jtrombley]

yeah it is annoying for sure, just shows the setup screen. I will plug it in and check it in a few hours, thanks for your help!=)