08-07-2019
00:08
- last edited on
08-14-2019
12:02
by
DavideFitbit
08-07-2019
00:08
- last edited on
08-14-2019
12:02
by
DavideFitbit
I have a Fitbit Blaze and it is now just over 2 years old. Recently (the last 2 or 3 days) the battery has been dyeing unusually quickly. I tried charging it all night so about 7 hours of charging time, when I woke it said full battery and then 3 hours later I get a notification to say low battery and the fitbit is flashing low battery.
Does it just need a new battery? or is it something im doing?
Moderator edit: format
08-14-2019 12:05
08-14-2019 12:05
Hello @OsANson, welcome to the Community forums.
Thank you for the information provided regarding the Blaze that is not holding a charge. If this is related to the battery, please make sure that you've followed the steps provided in this article.
Make sure that you've also completed the restart procedure described here.
Please keep me posted on the outcome.
08-20-2019 00:02
08-20-2019 00:02
I have everything turned off via the device settings and this hasn't helped at all, with the battery still being drained within 4 hours.
Next day I tried restarting the device and still no difference. In fact the green light on the back is also always on now so drains the battery even faster. FML
Anything else I can try??
08-20-2019 05:15
08-20-2019 05:15
I need some help too!
My battery has just decided to die as well - charged 8 hours overnight and lasted 2 hours.
Recharged this morning for two hours and again has just died after a 1 hour walk.
Followed all the tips and still not holding a charge.
It is only a couple of years old - it's my fourth fitbit + I have the scales 😞
08-20-2019 12:39
08-20-2019 12:39
Thank you for your reply @OsANsonand welcome to the Community forums @SunsetRunner.
It's good to know that you already tried the troubleshooting steps suggested. I've gone ahead and sent your information to the Customer Support team for further assistance, so you should be getting a reply soon. Keep an eye on your inbox.
Let me know about the outcome.