Battery Drain

[auntlahlee]

I've noticed the various conversations regarding the Blaze not holding a charge. I too am having that issue, it began this past Sunday.  I charged my Blaze over night, but 3p on Monday, it no longer had a charge, to the point that the time was not correct.  I charged it again last night - it again was in the charger all night.  This morning is showed a full charge, within 4 hours it was at half, and now it again has no charge. Has the issued been figured out about what is going on? I have had my Blaze for about a year.

[WendyB]

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

http://help.fitbit.com/articles/en_US/Help_article/1799

If it doesn't help Contact Support
http://help.fitbit.com/?cu=1

[jmorales723]

None of those steps work i have complained about the battery life drainage and have had fitbit rep send me a new one after 4 months starts doing the same thing all over again.. something need to give 3 blazes later still same issue.

[AlejandraFitbit]

Great to see you here @jmorales723, @auntlahlee and @WendyB thanks for stopping by.

If you are having inconveniences with your Blaze battery life, I recommend following the instructions provided by our friend @WendyB and also take a look at this post where you will be able to find more steps to follow. 

I hope this helps, let me know the outcome. 

[RashelD]

MEEEEE TOOOOO!!! I thought I was going crazy but exactly since Sunday! I charge it to full, go to work and by the following morning, my battery is red. I used to get about 2-3 days out of it with all of the things activated. Now it won't even sync to my phone.......

[AlejandraFitbit]

A warm welcome to the Community @RashelD. Have you tried the instructions provided in my previous post? If you haven't, I recommend taking a look at them and follow the steps provided there.

Let me know the outcome. 

[Pookey_WC]

I have had the same exact issue start on Sunday with my Blaze.  

I wonder if there was a firmware update that impacted the device, was there one in the past week, I am looking for a calendar of release dates.  
While I tried the normal reset / clean process, neither of them worked.  I have to charge my Blaze morning and night.  Could some of the admins provide the firmware release schedule if available?

[AlejandraFitbit]

Welcome to the Forums @Pookey_WC and thanks for the information. Since the troubleshoot provided didn't work, I recommend keeping an eye on your inbox for further instructions.

Catch you later. 

[SpokaneDebra]

We are experiencing the same thing on one of our Fitbit Blaze's too! Also purchased our Blaze in the last year, just noticed in the last couple days not holding a charge too! Ours does after a 100% charge down to 0% within an hour! The other Blaze we have is fine. We haven't upgraded our phone to the Samsung Galaxy 8 we have the Samsung 7 (Active). This just makes no sense, very frustrated. Will you share if Fitbit replaces yours or if it gets resolved with an update, etc?

[SpokaneDebra]

We have tried EVERYTHING!  Using different chargers, cleaning connection, verified software updated, & synced. Nothing works! The fitbit continues to die within hours of being fully charged! HELP!

[AlejandraFitbit]

A warm welcome to the Forums @SpokaneDebra and thanks for troubleshooting this by yourself. Could you please be more specific about who is experiencing this battery inconvenience, or is it just your Blaze?

Hope to hear from you soon. 

[SpokaneDebra]

My blaze is working great; it's my husband's Blaze that drains rapidly (within hours of a full charge) starting earlier this week. We called Customer Service yesterday, discussed the issue & now getting it resolved. We are just waiting for a confirmation email. Thank you very much for reaching out!

[kandrades86]

I have the same issue. Charge my my blaze till full and battery dies within 2 days. Doesn't last me much whatsoever. My sync doesn't work all the time either.. I have to constantly turn my blaze off and on to get to syncd. Sorry can't be much help but I'm experiencing the same issues. 

[AlejandraFitbit]

Those are great news @SpokaneDebra, I am glad to hear that you have already reached our support team and that you are getting to an agreement with them. If you need anything else, do not hesitate in posting it.

Now @kandrades86, it's great to see you around, I would like to know if you have already checked my previous post? If you haven't, I recommend following the recommendations provided there and in the Having trouble syncing? post.

I hope this helps, let me know how it goes.