04-25-2018 14:29
04-25-2018 14:29
Hi All, I've had my Blaze for about 2 months and at first, with pretty aggressive settings (heart monitor on, always synching, full notifications) it would last the 4 - 5 days advertised. Recently, it's only been lasting about 2 - 4 hours. I've read through the other threads and tried tweaking down the settings, but ultimately that hasn't had much of an impact. I'm wondering what the best way to get some additional help would be?
04-25-2018 20:15
04-25-2018 20:15
Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...
Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291
http://help.fitbit.com/articles/en_US/Help_article/1799
If that does not help contact support
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
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08-12-2018 19:44
08-12-2018 19:44
Unfortunately this did not work. Any other advice? I have not been able to use my Fitbit since it failed in April.