Battery and heart rate issues

[jgriff72]

In the past couple months, my Blaze has ceased to display HR regardless of the settings (Auto/On) and also will no longer show active mintues (I assume this is tied to the HR monitor issue). Concurrently, the battery life is now about half of what it used to be. I have restarted the Blaze multiple times with no help. 

Any suggestions are appreciated.

Moderator edit: subject for clarity

[AlejandraFitbit]

Welcome to the Community @jgriff72.

I appreciate all the efforts in trying to fix these issues. Since the troubleshoot you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

Keep me posted. 

[JeneeNicole]

Hi - 

I am having the same issues. The battery only last for about 1 hour. I continue to recharge and reboot, but it is not working. Only one of the green lights is bright and the other is faint. 

[jgriff72]

The batteries do not last, it's been talked about time and time again. Mine
won't last for a full day, even if I don't use it. FitBit has no solution,
I won't be buying a product from them again

[Lakefrontsusan]

Mine is doing same less then a month old can no longer get heart beat or sleep log